Your Privacy Matters

Privacy Policy for Stairlift to Rent

At Stairlift to Rent (www.stairlifttorent.co.uk), we value the privacy of our visitors and customers. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of personal information to provide our services to you and improve your experience on our website. This information may include:

• Personal Identification Information: Name, email address, phone number, mailing address, etc.

• Billing Information: Credit card details, billing address, and payment history when processing orders.

• Usage Data: Information regarding how you interact with our website, including your IP address, browser type, and device information.

• Cookies: We may use cookies to improve your experience and personalize content. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

The information we collect is used for several purposes, including:

• To provide and maintain our services, including processing rental requests and inquiries.

• To communicate with you, respond to your queries, and send updates related to your requests or orders.

• To improve our website’s functionality and user experience.

• To process payments securely and manage billing information.

• To comply with legal obligations and resolve any disputes.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including:

• Data encryption during transmission to prevent unauthorized access.

• Firewalls and secure server infrastructure to protect against potential threats.

• Access control to ensure that only authorized personnel can access your information.

However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may, however, share your data with trusted service providers who assist us in operating our website and providing services to you. These third parties include:

• Payment processors

• Website hosting and maintenance services

• Customer support providers

We ensure that these third parties adhere to strict privacy practices and use your data only for the purpose of assisting us in fulfilling our services.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and improve your browsing experience. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect certain functionalities of the site.

6. Your Rights

As a user of our website, you have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.

• Correction: You can request corrections to any inaccuracies in your data.

• Deletion: You can request that we delete your personal information, subject to certain legal obligations.

• Opt-out: You can opt out of receiving promotional emails or marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of these third-party websites before sharing any personal information.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. When we make changes, we will post the updated policy on this page and update the "Last Updated" date at the bottom of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

Stairlift to Rent
Email: info@stairlifttorent.co.uk
Last Updated: 10/03/2025